Shipping & Delivery Policy
Last Updated: 05. December 2020
1. General Information
At Hub Liquor Store, we are committed to providing fast and reliable shipping services. This Shipping & Delivery Policy outlines the terms and conditions for delivering orders placed through our website.
2. Shipping Restrictions
We only ship to addresses within the United States.
You must be at least 21 years old to purchase and receive shipments of alcohol.
An adult (21+) with a valid ID must be present to sign for all alcohol deliveries.
We do not ship to P.O. boxes or military APO/FPO addresses.
We ship to all U.S. states in compliance with local and federal laws.
3. Processing & Shipping Times
Orders are processed within 1-2 business days (excluding weekends and holidays).
Delivery times vary based on location and shipping method selected at checkout.
Standard shipping typically takes 8-9 business days. We do not offer express shipping.
Expedited shipping options may be available for an additional fee.
4. Shipping Fees
Shipping costs are calculated at checkout based on order size, weight, and destination.
Free shipping promotions may be offered on select orders or during special promotions.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.
You can track your shipment using the provided tracking number on the carrier’s website.
6. Damaged or Lost Shipments
If your order arrives damaged, please contact us immediately with photos of the damaged items and packaging.
We will work with the carrier to resolve lost or missing shipments. We insure all orders against breakage during delivery. If an order is confirmed lost, we will offer a replacement or refund.
7. Returns & Refunds
Due to the nature of our products, all sales are final, and we do not accept returns.
If you receive the wrong item or a damaged product, please contact us within 48 hours of delivery for assistance.
8. Contact Us
For any shipping or delivery inquiries, please contact us at:
Hub Liquor Store
116 Oakwood Ave, Syracuse, NY 13202, United States
info@hubliquorstore.us